Essence SmartCare, part of the global IoT remote care solutions company Essence Group, has announced a partnership with Colchester City Council to upgrade the county’s alarm service infrastructure using Essence SmartCare’s digital telecare solutions.
Through this collaboration, Colchester residents will benefit from Essence SmartCare’s products, featuring advanced connectivity to facilitate the smooth transition from analogue to digital services. As part of the partnership, the Council has been provided with trial equipment, staff training, and technical support to ensure ongoing safe use of the products, helping seniors remain safely in their homes.
The UK’s shift from analogue to digital telecommunications infrastructure was posing a risk to the safety of approximately 1,700 seniors in Colchester who still relied on analogue telecare systems. With the responsibility to safeguard telecare services for local seniors, Colchester City Council chose Essence SmartCare to offer digital connectivity solutions that would ensure the continued safety of the elderly population as technology evolves. By implementing an advanced digital alarm service, Essence SmartCare has not only enabled seniors to stay safe at home with continuous monitoring, but also enhanced their experience with personalised support and a broader range of features compared to traditional analogue systems.
“Digital transformation has the potential to improve health care across the board; but it cannot leave our most vulnerable population behind. As the digital switchover sweeps across the UK, Essence SmartCare is committed to ensuring seniors’ ability to stay safe and connected at all times,” said Karin Schifter-Maor, CEO of Essence SmartCare. “We are honoured to be part of this important transition, ensuring that every senior in the community has the reliable, personalised support they need to safely and confidently age in place.”
Essence’s Care@Home platform is an aging-in-place solution offering a suite of integrated services, including compact, waterproof telecare devices designed as jewellery, an emergency panic button, voice activation, and a voice extender. The voice extender is a key element of the system, allowing seniors to make two-way calls from any room in the house, ensuring vital communication even when the panic button is out of reach. Using a rules-based system, Care@Home alerts caregivers to changes in daily routines, allowing for early intervention and personalised care.
“With Essence SmartCare, our top priority remains the residents of Colchester,” said Colchester City Council. “Together, we prioritise their well-being and safety, ensuring they receive the highest quality of service. Through our partnership, we extend a guiding hand to navigate this transition, always with the needs of our community at the forefront.”
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